Shipping Policy

At Botica Vital Labs, we are committed to processing and delivering your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times may vary depending on your location, shipping carrier, and other circumstances outside of our control.

Typical delivery times are:

• Domestic orders: 3–7 business days

• International orders: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, customs, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and the shipping method available for your order.

Any applicable shipping promotions or free-shipping offers will be clearly displayed on our website.

Tracking Your Order

Once your order has been shipped, you may receive a tracking number by email or other contact information provided during checkout.

Tracking information may take some time to become available after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that the address can be changed once the order has been processed or shipped.

Delayed or Lost Packages

If your package is significantly delayed or appears to be lost, please contact us so we can assist you in communicating with the shipping carrier.

Fajabella is not responsible for delays caused by the shipping carrier, incorrect addresses provided by the customer, customs procedures, weather conditions, or other circumstances beyond our control.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us through our customer support channels.

Thank you for shopping with Botica Vital Lab